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Mark Croom

Director, Maintenance Services   

As Director of Maintenance Services at Cushman & Wakefield | Commercial Advisors, LLC, Mark leads our Roaming Maintenance Team; his Team supports all aspects of property maintenance and repair services for approximately 17 million square feet of office, industrial and retail space in the Memphis metropolitan area.  Mark has more than 31 years experience in operating Class A high rise office buildings, industrial facilities, and retail properties;  he has significant experience with the many facets of facility maintenance including HVAC, fire/life safety, plumbing, elevator, access control, and security systems.  Mark’s current responsibilities include preparation of annual and long-range operating and capital budgets, as well as the day to day management of his Team, vendor contracts and tenant relationships. 

Mark recently completed an operational assignment of the $200 million dollar Crosstown Concourse renovation and roll out - Crosstown is the worlds largest historical mixed reuse facility at a 1.5 million square feet. This facility incorporates apartments, retail, restaurant, commercial business, medical facility, educational, fitness, and the arts.  Mark managed the daily facility operations, worked with a security detail of seven, oversaw vendor assignments, and hired/managed/trained maintenance staff on all aspects of the facility’s operations.  Mark’s strength is bringing cohesion and success to teams by integrating the various relationships through operations.  

Prior to joining Cushman & Wakefield | Commercial Advisors, LLC in 2003, Mark was a lead maintenance technician with Weston Companies for 15+ years in charge of several high profile, high rise, Class A office properties in Memphis, Tennessee.  

Education, Memberships & Awards

  • Energy Management Control 

» Tracer Summit
» Tracker 
» Novar 

  • Refrigerant Universal Recovery license 
  • Tracer Ensemble Certification
  • BOMA Building Management and Operations I
  • Memphis Citizens Police Academy 

» Educated in Business Security Solutions 

  • Continuing Ed. Training in Steam Operating Engineering